Privacy of our patient’s personal information is important to us. We are committed to collecting, using and disclosing personal information responsibly.
Personal Information. Personal information for our purposes is; that information necessary for the provision of professional oral health care services provided to you, and the information necessary to administer this dental practice. Personal information includes all that information provided by you on our patient information/medical/dental history form at the first and subsequent visits. Personal information may also include any information provided by you during the normal course of communication between patient and dental office staff. We will use and disclose only information provided to us by you or another person acting on your behalf.
Information Protection. We are committed to protecting your personal information. We have established and implemented a variety of security measures to properly manage and safeguard your personal information from loss, theft and unauthorized access.
Information Disclosure. Your personal information shall be disclosed to only those who have a need to know. These include other dentists, physicians and dental benefit providers. The specific information disclosed shall be limited to only that information relevant to the recipients. You may at any time designate restrictions on disclosure.
Information Retention and Destruction. We will retain your personal information for the period necessary to continue providing oral health services to you, and for its related administration. This information will be destroyed in a secure manner when it is no longer required, in compliance with provincial and federal regulations and statutes.
Your Access to Records. You may at any time ask to see your records held by us and to request amendments to that information. We will provide this information within a reasonable timeframe.
Complaint Process and Contact. Should you have any questions, comments or concerns, please bring them to the attention of the privacy officer, Dr. Scott Schofield.